These T&Cs apply to all orders placed on dezig.de. By submitting an order, you automatically accept the terms below—clear, direct, no fine print.

1. Scope

  • These terms apply to every purchase made through our website.
  • By placing an order, you confirm that you have read and accepted the T&Cs.

2. Products

  • Our range includes a wide selection of disposable vapes and matching accessories.
  • All product details—such as descriptions, images, technical specs, and availability—may change at any time.
  • Images are for illustration and may slightly differ from the actual product.

3. Orders

  • Orders are placed directly via our online shop.
  • After successful payment, you will automatically receive an order confirmation by email.

We reserve the right to cancel an order if:

  • the item is no longer available,
  • there is an obvious pricing error,
  • fraud is suspected, or
  • our T&Cs are violated.

4. Prices & Shipping Costs

  • All prices are listed in Euro (€) and include VAT.

Shipping costs:

  • Free shipping from €65 order value 🚚
  • For orders below this amount, we charge a flat shipping fee (varies by country).
  • Shipping to Germany, Belgium, the Netherlands, France, Luxembourg, and more.

Prices may change, but the price shown at checkout at the time of your order is binding.

5. Payment Methods

The payment is made during checkout—secure and encrypted.

We accept:

  • Credit card (Visa, Mastercard) 💳
  • Apple Pay, Google Pay
  • SEPA, Debit card
  • iDEAL, Bancontact

Your payment data is not stored on our servers.

6. Delivery

  • We usually dispatch within 2–3 business days after payment is received.
  • Orders are shipped from EU warehouses—no customs fees and with tracking.
  • You’ll receive your tracking number automatically by email after dispatch.

7. Returns & Refunds

If you receive a defective or damaged item, please contact us within 14 days of receipt. Depending on the case, we will offer a refund or a replacement.

For full details, please see our complete return policy.

8. Liability

  • We are not responsible for indirect damages arising from the use of our products.
  • In any case, our liability is limited to the value of the goods in the respective order.

9. Data Protection

Protecting your personal data matters to us. All information can be found in our Privacy Policy.

10. Changes to the T&Cs

  • dezig.de reserves the right to amend these T&Cs at any time.
  • The current version is always published on this page.
  • By continuing to use our website, you automatically accept the updated terms.

📩 Questions about our T&Cs?
Reach us anytime at: info@dezig.de