At dezig.de, your privacy comes first. We handle your data with the utmost care—transparent, secure, and responsible. On this page, you’ll learn what data we collect, how we use it, and how we protect your information.

What Data We Collect

To provide you with a smooth and secure shopping experience, we may collect the following data:

✅ Personal Data

  • First and last name
  • Email address and phone number
  • Shipping and billing address
  • Payment information (securely encrypted)

We only collect this data when you place an order, create an account, or contact our support.

🧩 Non-Personal Data

  • IP address
  • Device type and browser
  • Pages visited and time spent

This information helps us improve the site and is collected, for example, via cookies.

How We Use Your Data

  • Order processing: handling, shipping, and delivery updates 📦
  • Customer support: responding to inquiries and service requests 💬
  • Transactional emails: order confirmations, invoices, delivery status
  • Optimization: improving our website, features, and security
  • News & offers: updates on promotions and new products (you can unsubscribe anytime)
  • Statistics: anonymized analytics to improve performance

Your Data Is Safe With Us

We apply modern technical and organizational security measures (e.g., encryption, access controls, data minimization) to protect your information. No system is 100% secure, but we do everything we can to keep your shopping experience as safe as possible.

Sharing Your Data

We never sell your data. We only share it when necessary or legally required—for example, with:

  • Payment providers to process your payment
  • Logistics and shipping partners to deliver your order
  • Authorities where required by law

No sharing for advertising with third parties.

Cookies – What You Should Know

We use cookies to provide core functionality, analyze usage, and enhance your experience. You can limit or disable cookies in your browser; however, some parts of the website may then function only in a limited way.

Your Rights

You have the right at any time to:

  • Access the data we store about you
  • Rectify inaccurate information
  • Erase your data (where legally permitted)
  • Restrict processing and object to certain uses (e.g., marketing emails)
  • Withdraw consent with effect for the future

Changes to This Policy

We may update this Privacy Policy from time to time—e.g., due to legal changes or new features. The current version will always be published here.

Contact

Questions or concerns about privacy? We’re happy to help:

📧 info@dezig.de